Effective Date: Updated on 2025

These Terms & Conditions ("Terms") govern your use of the website, training programs, student portal, training center portal, online services, and any related offerings provided by the ITG Global Institutes (ITG Global Institutes). By accessing or using ITG Global Institutes services, you agree to comply with these Terms.

1. About ITG Global Institutes

Head Office: Jyotiba Phule Circle, Bus Stand Road Housing Board, Near Water Tank, Alwar - 301001
Branch Office: Opposite Bank of Baroda, Gurudwara Road, Brij Nagar - 321205
Phone: +91 95113-16211
Email: Itginstitutes16211@gmail.com

2. Acceptance of Terms

By using our website, signing up for programs, creating an account, or joining as a training center or student, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

3. Eligibility

You must meet the following criteria to use ITG Global Institutes services:

• Be at least 14 years old (or with parental/guardian approval).
• Provide accurate and valid personal and academic information.
• Not be barred from receiving educational services by applicable law.

4. User Accounts & Responsibilities

When creating a Training Center or Student account, you agree to:

• Maintain the confidentiality of your login credentials.
• Provide accurate, updated information at all times.
• Notify ITG Global Institutes immediately if you suspect unauthorized access.
• Not share your account or password with any third party.

ITG Global Institutes is not responsible for loss or misuse of your account due to incorrect handling of credentials.

5. Course Enrollment & Participation

By enrolling in any program, you agree to:

• Follow course requirements, assessments, and academic guidelines.
• Avoid plagiarism, cheating, or misuse of ITG Global Institutes material.
• Attend training sessions as scheduled (offline/online).
• Respect classroom and virtual learning environment rules.

6. Training Center Responsibilities

Training Centers partnered with ITG Global Institutes must:

• Use only authorized study materials and curriculum.
• Maintain proper infrastructure as required by ITG Global Institutes.
• Follow branding, certification, and examination guidelines.
• Not misuse the ITG Global Institutes name, logo, or certifications.

7. Fees, Payments & Refunds

• All fees must be paid as per the schedule provided.
• Registration fees, course fees, examination fees, and center fees are non-refundable unless specified otherwise.
• ITG Global Institutes is not responsible for failed or delayed payments due to bank/payment gateway issues.
• Any outstanding dues may lead to suspension of account access.

8. Use of Study Materials

All content provided by ITG Global Institutes—including videos, PDFs, textbooks, test papers, logos, and branding materials—is protected by copyright. Users may not:

• Copy, reproduce, or distribute learning materials without permission.
• Sell or misuse ITG Global Institutes content for commercial purposes.
• Upload or share course materials on external platforms.

9. Prohibited Activities

You agree NOT to:

• Use the website for fraudulent, harmful, or illegal activities.
• Attempt to hack, disrupt, or manipulate the ITG Global Institutes portal.
• Share false identity or misleading documents.
• Impersonate another user or training center.

10. Certificates & Recognition

Certificates are awarded only if the student meets all academic, attendance, and compliance requirements. ITG Global Institutes reserves the right to withhold certification in case of malpractice or incomplete records.

11. Termination of Access

The Institute may suspend or terminate accounts if:

• False or fraudulent information is provided.
• Fees are unpaid or overdue.
• Misuse of the platform or activities violating ITG Global Institutes policies occur.
• Legal or disciplinary actions are required.

12. Limitation of Liability

ITG Global Institutes will not be liable for indirect, incidental, or consequential damages, including but not limited to loss of data, income, or opportunities, arising from use of the platform.

13. External Links

Our website may contain links to third-party websites. ITG Global Institutes is not responsible for the privacy, security, or content of external sites.

14. Changes to These Terms

ITG Global Institutes reserves the right to update or modify these Terms at any time. Continued use of the website after changes signifies acceptance.

15. Contact Information

For any questions related to these Terms, please contact:
Email: Itginstitutes16211@gmail.com
Phone: +91 95113-16211
Address: Head Office: Jyotiba Phule Circle, Bus Stand Road Housing Board, Near Water Tank, Alwar - 301001